Frequently Asked Questions

Currently we do not have bidders in the room on the day of the sale.

We conduct phone bids only on items exceeding $300 lowest estimate. There is no cost for this service

If you email me, I will give you a condition report as well as extra photos if required.

You can sign up on our mailing list on the mailing List tab. If you sign up for this list we will notify you when the catalogue is available to view online.

We have viewing on the day prior to the auction from 10-5. You can arrange a time earlier in that week by contacting us first.

All our previous sales are available to view on invaluable as per ‘Past Sales’ link on this web site. You will need to be registered with invaluable to gain access.

Yes we sell live through invaluable.com

Yes we have an in-house packing service for your convenience. Charges are posted on the website as well as on invaluable. WE OFFER OUR OWN IN-HOUSE PACKING SERVICE. We quote a basic delivery service so if you have extra requirements you must let us know so that we can give you an accurate quote. Quotes are based on the cheapest service available but are subject to increases if additional services are required. PLEASE NOTE THAT THE LARGER PAINTINGS WILL HAVE TO BE SHIPPED BY SPECIALIST CARRIER & THEREFORE WILL HAVE TO BE ARRANGED BY THE BUYER Within Australia - smaller items This is relatively inexpensive & a very cost effective way of purchasing items without the hassle of driving to collect them yourself, especially if you are interstate. I recommend using Aramex (formally Fastway) couriers as they are door to door & up to 20kg per box. As a rough guide prices are as follows- Victoria: Melbourne down to Mornington, Kyneton to Echuca, $16 Beechworth to Wagga Wagga, west of Apollo bay but south of Hamilton $25, Rest of state $30 NSW: South as far as Sydney $22, North to Brisbane $32, rest of State up to $45. Queensland: Up to Brisbane $32, North to Cairns $60, Cairns $50 Perth: form $40 but will not cover around the state. An individual quote will be required. Tasmania: $24 + All other States $60+ Some delivery areas, especially country & if it is oversize this cost can be greater, so to be sure of exact cost, please ask me to get a quote. I will use Australia post for the smaller & lighter items where their costs are lower than Aramex. Be aware that postage for heavier items is a lot more expensive so if you live at the opposite ends of Australia from Victoria, postage will be expensive so you may want me to give you a rough quote before considering to bid on a an item. Within Australia - Furniture WE CAN ARRANGE CARRIERS BUT YOU PAY THEM DIRECT. For items to be sent interstate as a rough guide, for Canberra, Sydney & up to Brisbane, costs are from $300 to $450 flat rate & $100 per additional item, within city limits. Extra charges apply if north of Brisbane or west of Sydney. Perth is $650, Adelaide $300, Hobart $300. & Cairns $550. Country areas are too hard to generalize & will need an individual calculation. Please ask for a quote beforehand to confirm. INTERNATIONAL PLEASE ESTIMATE COSTS BEFORE BUYING. WE OFFER AN IN-HOUSE PACKING SERVICE CURRENTLY ALL SHIPMENTS TO THE USA ARE BEING DISRUPTED BY TARIFF CHANGES. WE ADVISE THAT IS YOU ARE A US BUYER WE ARE UNABLE TO GUARANTEE ANY SHIPMENTS WITHOUT POSSIBLE LONG DELAYS. IF IN DOUBT DO NOT BUY I usually use Australia Post & costs vary considerably between countries, they are calculated on overall weight. Small items packed in bubble wrap bags are very inexpensive & will cost between $20-30. Parcels are more expensive but cost less if you require standard airfare. To best find out costs please visit Australia post at http://auspost.com.au/apps/postage-calculator.html. This is a postage calculator where you can accurately see your options & determine for yourself how much you have to pay. Packing & handling costs For small items such as bubble wrap envelopes, we charge $16.50 For parcels we charge $22 per box. Items that are exceptionally large or fragile that need specialist off-site services will be charged accordingly. FRAGILE & ITEMS of CONSIDERABLE SIZE For specialist, fragile, items of considerable size & high value, we will have a limited packing service. For these items I recommend using Pack & Send in Geelong or arranging carriers instead. For a quote & contact details please click or copy & paste this link https://www.packsend.com.au/geelong. I can organise the shipping using their services from this end if you require. Please Note: WE WILL ONLY EXPORT IVORY ON ITEMS OF VERY HIGH VALUE DUE TO THE EXPORT REQUIREMENTS. To export ivory & other restricted items from Australia, you will require an export permit. This will involve having an independent appraisal of the item to verify it is pre CITES & an application for a permit will need to be completed. We will only export these items with the appropriate permits in place. This can be a slow process as well as time consuming filling out forms etc. We will apply a charge for our time to expedite this process so we suggest that it will only be worth considering the higher value items. The export of ivory to the USA is banned so am unable to ship under any circumstances. Also liquor is not allowed for import to the USA.

You must register with us on this website. You will be approved for bidding & then you can leave a bid or bid live at time of the auction. You can register to bid on invaluable also but the Buyers premium is 25% (we are 22%) plus there is a flat rate of $15.50 for items under $300.

We conduct monthly sales. We publish the next date of sale on our website front page.

We open Monday to Friday 10.00am to 5.00pm. Closed for lunch: 12.30 to 1.30 each day. On viewing days we are are open all day as well as collection day after the sale. We have an intercom on the front door which you can press & talk through if the front door is closed.

We accept Cash, Debit card & bank transfer. You can also use our online payment system but please be aware that there is a 3.1% CHARGE (TAX). If making a bank transfer please deduct the charge (TAX) from the invoice total or I can send out a separate invoice if required. We also accept credit card (Mastercard & visa) but a surcharge of 1.54% applies.

https://www.invaluable.com/auction-house/woodlands-auctions-v347pd52tw

To bid through us via phone or absentee, we have a 20% buyer’s premium inc GST. & bidding through our website is 22%. If you choose to bid through invaluable it is 25% inc GST plus a flat rate premium of $15.50 on items under $300

Items are available for collection the day after the sale unless notified i.e. if sale is conducted on saturday. We require you to collect as soon as possible & there will be storage charges if furniture items are not collected within a week of the sale unless prior arrangements are made. Small items can be stored if necessary & collected at your convenience without a storage charge.

Items must be paid for ASAP with 7 days being the limit.

We have the catalogue is generally available by the weekend before the sale. If you register on our mailing list we will email you when it is online. This will save you from checking constantly until it is posted.

I recommend Ron Sherry to deliver your furniture or larger items. His phone number is 0423857599

I can give you an appraisal of an item if you require. We can set reserves if required for which I am happy to advise

If you have a large amount of items i.e. a house lot or an Estate of many & large items, we will consider an on-site auction.

All our previous sales are available to view on invaluable as per ‘Past Sales’ link on this web site. You will need to be registered with invaluable to gain access.

For furniture items, please email, text me or bring in photographs of your items. You can also send photos of smaller items which can be a general photo of a group of items. Alternatively you can bring them straight in to our rooms as long as you do not mind me not accepting unsuitable items.

For large house lots & estates, I will be happy to personally inspect the items at your property

We open Monday to Friday 10.00am to 5.00pm. Closed for lunch: 12.30 to 1.30 each day. We have an intercom on the front door which you can press & talk through if the front door is closed.

16.5% inc GST & a Lot fee of $11 per Lot (charged at each sale the item is offered)

We sell mainly antiques, items of quality, rarity & collectables but also retro (classic 1950’s & 1960’s.) Our range is huge inc furniture, Jewellery, Militaria (inc guns & weapons), lighting, rugs, Numismatics, stamps, ephemera, Chinese & oriental items, Art , clocks, taxidermy, Religious items, advertising, ceramics, glass, Toys, , books, radios & gramophones, 1960’s onwards vinyl records, plus much much more inc decorative items

We do a bank transfer to your nominated account from 2.5 to 3 weeks after a sale. We no longer use cheques so we require your bank details when booking items in.

We can accept items for sale from 2 days after the previous sale.

We accept items from shortly after the previous sale up until 2 weeks before the next sale. I will often put the cut-off date on the home page